![]() Board Games & Activity Kits (Exclusions Apply) Starting Sunday 2/5 - 2/11. It said it did not work directly for Game but for GFS, a logistics business, which supplied the retailer, and the delays were the fault of GFS. PlayStation Direct Queue Open IMPORTANT INFO: When countdown hits zero. Yodel said it was “deeply disappointing” it had been blamed for the problems. It said the scale of demand meant it had signed up lots of different courier firms and one, Yodel, had “capacity issues”. Game said there were nationwide “delivery challenges” caused by the launch. The PlayStation 5s Direct Queue website mostly says that the wait time is an estimate of one hour, but users in the Neo Gafs forum said that Sony would make you wait for more than that. “ Such a joke,” one shopper wrote, with another commenting: “Really angry.” Numerous shoppers complained via Game’s social media channels that they had paid extra for guaranteed morning delivery of a PlayStation 5 on launch day but the console appeared to have been lost or delayed en route. Game’s official Twitter feed put out a message at about 11.20am that said its 9am launch was “on hold” as customers said they had waited over an hour in queues only to find the consoles sold out. “We know that this is disappointing news, and we are working super hard to get more stock,” the company said. Gaming fans posted angry messages on Currys’ Twitter feed after the company first said it would launch the PlayStation 5 at 9am, then moved it to 11am and then finally admitted it had sold out. ![]() Seven years of pent-up demand since the launch of the PlayStation 4 and the prospect of a long Covid winter drove huge UK demand for the new console, which follows last week’s release of the rival Xbox Series X from Microsoft. The PS5 worldwide launch followed a debut in North America, Japan and a few other other select territories on 12 November. However, thousands of consoles were rapidly available on the auction site eBay for more than double the list price, with some sellers asking for more than £1,000. When its servers could not cope with the traffic, which caused some failures across the whole site, it delayed the sale by an hour and then sold out within five minutes. With much of their stock sold in advance via pre-launch orders, Game, Currys, John Lewis and Argos all sold out of the £449 console by 10.10am on Thursday.Īmazon promised customers a small number of consoles would become available at midday on Thursday. Amazon also experienced site problems under the weight of traffic. Currys introduced a queuing system, with tens of thousands of customers waiting in a virtual line. Since PlayStation 5 is one of the highly-coveted techs of 2020, the massive demand for the PS5 bombarded Sony with requests and massive site traffic that needed regulation. ![]() Anyone who has had an issue with any order can contact our customer services team for help.Web pages dedicated to the launch of the PS5 at Tesco and Game also crashed on Thursday morning. We’re reaching out to every customer who’s had a problem and made us aware so we can put it right. On paper, that leaves it a little less powerful than the Xbox. We’re really sorry about that and are investigating exactly what’s happened. The Playstation 5 is Sony’s aptly named successor to the PS4, and has a custom 8-core Zen 2 cpu and custom 10.3 teraflop RDNA 2 GPU. In response to these claims, Amazon issued a statement to VGC saying, “We’re all about making our customers happy, and that hasn’t happened for a small proportion of these orders. ![]() Consoles have gone missing through deliveries being falsely labelled as successful or packages with incorrect contents, with even one of our regular TSA writers having been affected. In other PS5 news,a number of claims have been made online of PlayStation 5 orders placed at Amazon going missing by various means.
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